Businesses within the hospitality industry are such a vital part of what makes each town and city what it is. They can affect almost every element of our quality of life in the cities we call home, help build communities, gentrify neighborhoods, and give people a sense of purpose. Whether we are assisting in resolving and everyday issue for a client, or creating a concept from start to finish, our goal is help create the culture and mindset within the business we are working on, tailored to the environment within which it is located.
We are in the business of relationships, and being available to our clients for the long-term. We founded Invictus Hospitality as a resource to the hospitality industry, with the ability to adapt to any venue and any challenge within that venue, and giving each guest the best experience possible.
Our mission is to make hospitality the most integral part of the hospitality business.
Hospitality lies at the root of everything we do at Invictus Hospitality. A business can falter on other aspects if it can provide proper hospitality. But no business can achieve its maximum potential without proper hospitality (even if delivering on all other aspects). Hospitality is different from service, and we treat hospitality independently from service – where hospitality invokes a feeling, and service relies on the technical aspects of delivery.